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Oregon Systems

Oregon Systems is a leading systems integrator in the Middle East region with its main HQ in Bahrain, and offices in Dubai, Abu Dhabi and Saudi and are a Gold partner of Cisco in the region.
Oregon Systems will sell all the Black Box broad line of products for IT network connectivity, ranging from copper and fibre cables, racks and cabinets through to signal converters, PC extenders and KVM switches as well as matrix switches for enterprise solutions.

Industry

High Tech

Country

Bahrain

Services

Sales, Service

Website

Go to website

Oregon Systems

Challenge

The company being a Cisco Gold partner needed to provide a very consistent and qualitative service to their customers.
The team in order to sell their solutions had to have a perfect organisation engaging several people with different functions.
There was no system allowing to track the sales process and the project installation in place and the collaboration between the teams was difficult.

Solution

We have implemented a solution from the lead management up to project management to handle the end to end process from selling to implementing the solution for Oregon’s customers.
The whole pricing and quotation was established with the required approval in order for the presales and sales team to position the right solution and have the correct margin on every line item.
Post sales the project installation was executed using Salesforce to track each milestone and making sure that no tasks was delayed or not up to the customer expectations.